Front Desk Teammate - 11/14
Aqua-Tots Front Desk Teammate Job Description 2022
Aqua-Tots is a corporation that started in Arizona and grew to over 100 locations worldwide. Our mission has been the same since the beginning: To save lives by teaching children all over the world how to become safe and confident swimmers for life. Aqua-Tots Front Desk Associates learn to be heroes! At Aqua-Tots Swim Schools, we believe swimming creates opportunities for kids, parents, and families both in and out of the water. We are excited to be bringing on motivated and passionate individuals that can provide excellent customer service to our Tot’s families.
Provide an exceptional Aqua-Tots experience from the first point of contact and throughout a family's entire journey.
Build trust and sense of community/family, help parents understand importance of lessons and the process we use, and connect them to our belief that swimming creates opportunities.
Maintain appearance of lobby and changing room area
Attend staff meetings and regular in-service training
Uphold our Aqua-Tots Swim Schools Core Values
Hourly pay: $13 starting
Consistent schedule based on your availability
Education Assistance Reimbursement
Team incentives and potential for bonuses
Opportunity for advancement
Ability to lead, inspire and motivate
Be willing, humble, friendly and driven
Open to learning
Enjoy working with children and families
Being able to maintain a consistent schedule
Comfort communicating in person, via email & text, and over the phone
Nice to Have:
Experience handling challenging customer concerns
Willingness to help children and families in need
*For Full-Time employees only