Front Desk Teammate - 11/14

Charlotte, NC
Part Time
Student (High School)

Aqua-Tots Front Desk Teammate Job Description 2022 

Aqua-Tots is a corporation that started in Arizona and grew to over 100 locations worldwide. Our mission has been the same since the beginning: To save lives by teaching children all over the world how to become safe and confident swimmers for life. Aqua-Tots Front Desk Associates learn to be heroes! At Aqua-Tots Swim Schools, we believe swimming creates opportunities for kids, parents, and families both in and out of the water. We are excited to be bringing on motivated and passionate individuals that can provide excellent customer service to our Tot’s families.  

 
Job Description: 

  • Provide an exceptional Aqua-Tots experience from the first point of contact and throughout a family's entire journey. 

  • Build trust and sense of community/family, help parents understand importance of lessons and the process we use, and connect them to our belief that swimming creates opportunities. 

  • Maintain appearance of lobby and changing room area 

  • Attend staff meetings and regular in-service training 

  • Uphold our Aqua-Tots Swim Schools Core Values 

 

Benefits: 

  • Hourly pay: $13 starting 

  • Weekly pay 

  • Holiday's off 

  • PTO 

  • Health insurance* 

  • 401K 

  • Professional development 

  • Consistent schedule based on your availability 

  • Education Assistance Reimbursement 

  • Team incentives and potential for bonuses 

  • Opportunity for advancement 

 
Requirements: 

  • Ability to lead, inspire and motivate 

  • Be willing, humble, friendly and driven 

  • Open to learning 

  • Enjoy working with children and families 

  • Being able to maintain a consistent schedule 

  • Comfort communicating in person, via email & text, and over the phone 

 

Nice to Have: 

  • Experience handling challenging customer concerns 

  • Good mannerisms 

  • Willingness to help children and families in need 

 

*For Full-Time employees only 

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