Front Desk Teammate

Charlotte, NC
Part Time
Student (High School)

Aqua-Tots is a corporation that started in Arizona and grew to over 100 locations worldwide. Our mission has been the same since the beginning: To save lives by teaching children all over the world how to become safe and confident swimmers for life. Aqua-Tots Front Desk Associates learn to be heroes! At Aqua-Tots Swim Schools, we believe swimming creates opportunities for kids, parents, and families both in and out of the water. We are excited to be bringing on motivated and passionate individuals that can provide excellent customer service to our Tot’s families.  

 
Job Description: 

Provide an exceptional Aqua-Tots experience from the first point of contact and throughout a family's entire journey. 

Build trust and sense of community/family, help parents understand importance of lessons and the process we use, and connect them to our belief that swimming creates opportunities. 

Maintain appearance of lobby and changing room area 

Attend staff meetings and regular in-service training 

Uphold our Aqua-Tots Swim Schools Core Values 

Multitasking throughout your shift to help fulfill all needed duties 

 

Benefits: 

Hourly pay: Up to $16 an hour based on experience 

Weekly pay 

Holiday's off 

PTO 

Health insurance* 

401K 

Professional development 

Consistent schedule based on your availability 

Education Assistance Reimbursement 

Team incentives and potential for bonuses 

Opportunity for advancement 

 
Requirements: 

Ability to lead, inspire and motivate 

Be willing, humble, friendly and driven 

Open to learning 

Enjoy working with children and families 

Being able to maintain a consistent schedule 

Comfort communicating in person, via email & text, and over the phone 

 

Nice to Have: 

Experience handling challenging customer concerns 

Good mannerisms 

Willingness to help children and families in need 

 

*For Full-Time employees only 

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